Thursday, December 20, 2012

Absences

Do you know the confusion when in the summer time everyone wants to go on holiday? Making schedules on paper and hanging them on the office wall where employees mark their desired days off. Who goes when, what was already approved, who canceled his vacation and who is backup for whom? It’s a frustration repeating itself year after year. 



All Hours offers you sleek solution to make an end to this chaos. By using requests employees can enter their desired holiday, trip, sick leave or other all day absences. They can also include description who is their backup or what is the purpose of a business trip. Their manager can review the requests, filter out absences by users, status (pending, approved, rejected) or by type (holiday, trip, sick, other absences) and decide who is entitled to get his request approved.

Once the request status is changed - for instance when manager approves holiday request - an email is sent to user notifying him or her about the status change. This way there is no need for employees to constantly sign in to All Hours to see if their request was approved. Same goes in the opposite direction - when an employee adds a request an email is send to the manager notifying him that there are pending request that need to be addressed.

Requests nicely wrap up the two sides of working time. While the presence part is covered by registrations the all day absences are covered by requests. This way you always have full insight of whereabouts of your coworkers.


Hands on

Adding an request

Anyone can add a request. All you have to do is select first day of your absence and click on the add button.



Note that in case you have enabled editing events from time line the add button will get an arrow sign allowing you to select to either add an event or add a request.


Now you must fill in the request details: type of absence, dates and an optional comment.


This is it. At this point your request was added to your manager's pending request list. In addition to this an email was also send to his address as a notification of pending requests.

Pending requests are marked with yellow color. Once the request is approved it will change to blue.


You can delete your request at any time no matter if it was approved or is still pending.


Managing requests

Company administrator and team administrator can manage the requests. The requests view offers complete overview of submitted requests. By default only pending requests are show, but you can quickly navigate to complete list of requests by changing the status filter. Furthermore you can also filter by request type, for instance selecting only holidays or business trips.


You can approve or reject request with single click. You may also edit the comment of request, stating the reason why a request was rejected or prompting for more info.

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